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Questionnaire Customer satisfaction

1. Based on purchases you have made in the last year, please answer the questions below:
  Yes No
Overall, do you find that our level of service and prices deliver a good value?
On the whole, are our lead times satisfactory?
Do we meet your delivery expectations?
Do you use your machine documentation to search for parts?
If so, do you find our documentation is user friendly?
2. Please rate the following items in order of importance when you place an order. The scale is from 1 (least important) to 5 (most important).
  1 2 3 4 5  
Price  
Lead Time  
Quality  
Reliability  
Customer Service: Technical competence  
Customer Service: Attitude  
Your comments or details:
3.In general how do you rate our response time to your inquiries? (Please choose one)
Very Good  
Satisfactory  
Unsatisfactory  
Comments    
4. How do you rate Baumann on the following items?
  Exceeded expectation Met expectation Satisfactory Needs improvement Needs significant improvement N/A
Parts
Flexibility
Delivery
Field Service
Pricing
Quality
Rebuilds
Conversions & Upgrades
Training
Your comments or details:
5. We appreciate your business. Please let us know if you have any comments or requests for us.
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International: + 61 (2) 9624 51 69
Australia : + 61 (2) 9940 66 11
Rebuilds
Rebuilds Packaging Details

 

 Rebuild / Upgrade and Conversion Solutions

Have an existing machine? Extend its useful life.

Baumann can rebuild or upgrade your current packaging machine to fit your exact needs no matter what condition your current machine is in.

Packaging Machinery Products Custom Rebuilds

We offer a wide range of flexible rebuild solutions for your existing machines that will fit your needs and your budget.

Ranging from replacing or upgrading necessary parts and components to completely rebuilding the whole machine to like new condition.

Baumann offers many options and packages so you can customize your machines with the options you want.

  Examples of some options include:(Cartoners)

  • Carton Type
  • Carton Size
  • Speed of Cartoner (CPM Cartons per min.)
  • Style of fold
  • Glue System Style
  • Cartoner Fill Type
  • Carton Feeding
  • Plating
  • Frame Extensions
  • Hand load Area (for hand load cartoners)
  • Change Parts

 

Before After

 

Upgrades (Cartoners)

If your current cartoner is already in working order but you want to get the most out of it consider letting Baumann maximize your machines production output  and extend its useful life with an upgrade.

Upgrading your machine can not only help you get the most out of your current cartoner but will also extend the life of your machine creating a bigger return on your investment and reduce down time.

Baumann can not only upgrade outdated components we can also replace worn, broken or missing parts

  • Bearings
  • Sprockets
  • Motors
  • Chains
  • Hoses
  • Electrical
  • Shafts
  • Chain Blocks
  • Folding Componements
  • Emergency Stops
  • Safety Guards
  • Glue Units, guns, hoses, nozzles 

 

Before After

Conversions (Cartoners)

Have an existing cartoner that you are looking to run a different box?

Baumann can reconfigure your cartoner to run the new carton whether your looking to move up or down in carton size.

We can also provide custom sized change parts to run multiple size cartoners on the same machine.

 

       GO WHERE IS A SOLUTION                         GO BAUMANN            

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Shop Online with Baumann Global Spare Parts Department for any machine parts and components you could possibly need.

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